Privacy Policy

Last updated: December 15, 2024

Introduction

At Nanoprobo ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI platform and services.

Information We Collect

Personal Information

  • Name and contact information (email address, phone number)
  • Account credentials and authentication information
  • Payment and billing information
  • Professional information (company name, job title)

Usage Data

  • API usage statistics and performance metrics
  • Log data including IP addresses, browser type, and access times
  • Device information and technical specifications
  • User interactions with our platform and services

How We Use Your Information

  • Provide, maintain, and improve our AI services
  • Process transactions and manage your account
  • Send important updates and security notifications
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations and protect our rights

Data Security

We implement industry-standard security measures to protect your data, including encryption at rest and in transit, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Data portability for your information

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@nanoprobo.com